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City and County of Swansea – Digital Strategy Review
In April 2023, Cabinet approved the Council’s current digital strategy 2023-28. The Council’s vision for digital as stated within the strategy is for the Council ‘to use digital technology to improve people’s lives, to enable digital access to services 24 hours a day, and to improve operational efficiency’.
What we found: the Council has a clear vision for its approach to digital and is developing comprehensive arrangements to support the delivery and monitoring of its digital strategy.

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