Improving digital leadership and ownership

June 2017 - This was the second of a series of events on digital public service delivery in partnership with Wales Council for Voluntary Action, Y Lab, Welsh Government and Good Practice Wales.


This seminar demonstrated the important role of digital in the delivery of effective public services that are fit for the 21st Century.


Considering the provisions of the Well-being of Future Generations Act, this seminar provides an important opportunity. It will allow public services to come together to re-design services that place the service user and the wider population firmly at their centre. It is important that organisations start to think about how digital can contribute towards the seven wellbeing goals that are outlined in the act.