Covid-19 Learning, Guidance and Support

Access all our updates and articles around Coronavirus, including challenges and changes, as well as our ongoing learning project.

  • 'Thank you key workers' rainbow projected onto a bridge at dusk
    Part 2: COVID-19 a catalyst for positive change?
    Recovering with ambition: How COVID-19 has acted as a catalyst for positive change, some examples from outside Wales.
  • 'Thank you key workers' rainbow projected onto a bridge at dusk
    Part 1: COVID-19 a catalyst for positive change?
    How COVID-19 has acted as a catalyst for positive change, a framework for evaluating and moving forward with some examples from North Wales.
  • Illustration of houses and roads as in a town
    My perspective: #YourTownYourFuture survey
  • Illustration of houses and roads as in a town
    We need your views: #YourTownYourFuture survey launched
    Help your local town by completing our survey
  • Illustration of houses and roads as in a town
    We need your views: #YourTownYourFuture survey launched
    Help your local town by completing our survey
  • writing notepad
    The Warm Light of Autumn
    How creative writing helps make sense of the world and improve mental health, from prisoners to the public service workforce.
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    Cyber resilience is everybody’s business (even Billy Idol!)
    A follow on from our Cyber Resilience webinar in September. 
  • Four icons showing a closed book, an open book, a laptop, and a virus
    Powys Library Services during COVID-19 – what we’ve learned
    Our Good Practice Team recently interviewed Powys Library Services about how they have responded to lockdown and the COVID-19 pandemic.  
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    Can Wales cope with the financial impact of the pandemic on local government?
    We’ve published three pieces of work around Local Government finances in Wales
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    Volunteering is a two-way process that makes a difference to everyone involved
    My recent experiences have deepened my personal learning; in governance, communication, control and the hidden talents within a community. Let me explain.
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    Libraries - it's not just about the books
    Since our Twitter thread about library services back in July, lots of things have changed. 
  • The words 'cyber resilience' next to an icon of an open laptop dispaying a picture of a virus
    Our webinar on public bodies’ cyber resilience during lockdown
    Join us for our free webinar on 23 September.
  • Postcards from around Wales
    Leaving the cave...
    The outdoors boosts our wellbeing and helps us cope with the effects of the coronavirus (COVID-19) pandemic but how easy is it to get out and enjoy open spaces?
  • White background and orange social media icons in a row - Twitter, Facebook, Instagram - and an icon of a virus
    Foot and Mouth Disease 2001 vs. COVID-19
    Does social media make a difference to how we learn?
  • Photograph of a bridge lit up with neon rainbow lights
    International lessons for Welsh public bodies in responding to and recovering from COVID-19
  • Photograph of a young man in a blue shirt holding pen and paper
    Remote auditing (a trainee’s perspective)
  • Photograph of a young man in a blue shirt holding pen and paper
    Hitting our accounts deadlines whilst working from home
  • Photograph of smiling young woman wearing a headset sat at a laptop
    Final Accounts auditing from home
    Lucy Herman recounts her experiences leading the audit of Public Services Ombudsman for Wales
  • Photograph of a bridge at night lit up with neon rainbow coloured lights
    International lessons around COVID-19
    We look at how other countries and their public bodies have dealt with the pandemic
  • Photograph of two pairs of feet in black socks and black trousers, lifted from the ground and dancing
    Dancing to a new beat: the next phase of public services’ response to COVID-19
  • Photograph of two pairs of feet, male, in mid-air, dancing
    Dancing to a new beat with COVID-19
    We look at the next phase of public services’ response to the pandemic
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    Local council democracy – coming out of lockdown
  • Photograph of a bridge at night lit up with neon rainbow coloured lights
    Governance arrangements at a local level during a pandemic
    We look at how councils have had to make some rapid decisions about how best to run their services during COVID-19.
  • Photograph of a bridge at night lit up with neon rainbow coloured lights
    The impact of COVID-19 on our mental health
    We discuss the mental pressures and challenges we face during the pandemic and share some learning in our latest blog around COVID-19.
  • Photograph of a bridge at night lit up with neon rainbow coloured lights
    Welsh Government COVID-19 funding
    The Coronavirus has had a profound impact on life in Wales and across the world. Public finances are no exception.
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    Welsh Government COVID-19 funding
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    COVID-19: Test, Trace and Protect – councils and local health boards signposting
  • Photograph of a bridge at night lit up with neon rainbow coloured lights
    COVID-19: Test, Trace, Protect – how easy is it to access information?
    We look at how councils and health boards have been signposting people
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    COVID-19 learning project – some emerging themes on re-introducing service delivery
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    Our response to COVID-19 – an update from the Auditor General