The report found that there remains scope for community councils in Wales to develop and improve financial management and governance particularly i
Events
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Making services more accessible to people who do not speak English or WelshPeople who don’t speak English or Welsh well will struggle to be able to use the public services they need.2017-03-1609:0008:00
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Finance for the Future …Counting on youThis joint event gave delegates an opportunity to learn more about the key changes and challenges faced by the sector, as well as hearing from some2016-11-0108:4516:00
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Designing effective services for frequent usersFrequent users of public services are those who regularly contact a specific or a range of public services.2017-01-1809:0009:00
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Benefits realisation webinarPublic Services spend millions of pounds on projects that never get finished.2016-11-2412:0013:15
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Making a reality of early closureOver the next few years, local government, national parks, fire and police bodies in Wales will be required to close their accounts earlier.2016-11-1009:0009:00
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Public services working in partnership for better health and wellbeingThis is underpinned by the principles of the Wellbeing of Future Generations Act and the Social Services and Wellbeing Act.2016-11-1709:0009:00
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Record Keeping: Setting the record straightIn 2015-16, there were 3 million outpatient attendances, approximately 500,000 admissions to hospital beds, 120,000 people having diagnostic tests2016-10-1913:0014:30
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Redesigning public services: The strategic importance of digitalThe seminar was run in partnership with Good Practice Wales, Welsh Local Government Association, Welsh Government, Wales Council for Voluntary2016-09-2908:0008:00
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Embracing Complaints: Opportunities to improve your organisationOver the last 10 years, the Public Service Ombudsman for Wales has seen a significant increase in complaints and concerns about devolved services i2016-06-0908:0008:00
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Future Wellbeing of Internal AuditPublic bodies will be expected to apply the five ways of working (integration, collaboration, long term, involvement and prevention) to the way2016-05-1108:0012:00
Each year, we hold a number of good practice events. Most of them are shared learning seminars/webinars.
These workshops bring together individuals from across the Welsh public sector to share ideas and good practice on specific issues.
When you sign up to an event that we have organised we collect specific information about you as a delegate, facilitator or contributor. Find out more in our privacy policy.
Good practice resources
Visit the good practice section to access all the resources from our shared learning events.