In January 2020, we consulted on the proposed changes to the audit arrangements for community and town councils. The proposals were made…
Cyber resilience in Wales
The modern world is increasingly reliant upon digital technology. The amount of data stored by public bodies is growing, and increasingly, computerised systems are performing vital functions in public services.
However, one of the downsides to this increased digitisation is the growing cyber threat from unscrupulous organisations and individuals seeking to exploit the digital world for their own monetary or political gain.
In order to defend themselves against such attacks, public bodies have to increase their cyber security but also their cyber resilience.
Cyber resilience is the ‘overall ability of systems and organisations to withstand cyber events and, where harm is caused, recover from them’ (as defined by the National Cyber Security Centre).
The COVID-19 pandemic has further emphasised the importance of cyber resilience. Reliance on the internet has surged during 2020, with huge numbers of public and private employees working remotely, and with the general public increasing their use of the internet to connect with friends and relatives.
Audit Wales is carrying out a national study on cyber resilience in the Welsh public sector. We have surveyed around 70 Welsh organisations about their approaches to cyber resilience.
Mental health and wellbeing during COVID-19
The Coronavirus pandemic has inevitably had an effect on many people’s mental wellbeing to varying degrees.
From key health and social care workers on the frontline treating COVID hands on, to those shielding, living alone, or those volunteering in the community – everyone has been impacted by the virus.
In particular we focused on:
- Community based services working together to provide mental health support
- Supporting staff health and wellbeing
- How technology can be harnessed to overcome loneliness and social isolation
- What it’s like to lead organisations through a pandemic
- Different approaches to providing mental health support
As well as this we also heard from We are Platfform, who shared key messages from their ‘Lessons from Lockdown’ and provided a picture of mental health and wellbeing in Wales.
How technology is enabling collaborative working across public services
The seminar also shared examples of organisations that are maximising the use of digital technology, enabling them to deliver services that promote independence, prevention, combat social isolation and community wellbeing. These examples can be adapted across any public service.
Future Audit Arrangements for Community and Town Councils in WalesIn January 2020, we consulted on the proposed changes to the audit arrangements for community and town councils. The proposals were made to…
Cyber resilience in WalesThe modern world is increasingly reliant upon digital technology. The amount of data stored by public bodies is growing, and increasingly,…
Mental health and wellbeing during COVID-19The Coronavirus pandemic has inevitably had an effect on many people’s mental wellbeing to varying degrees. From key health and social…
How technology is enabling collaborative working across public servicesThe seminar also shared examples of organisations that are maximising the use of digital technology, enabling them to deliver services that…
Leading organisations in challenging timesWe hosted a seminar with Professor Dave Snowden, as part of a commitment to support knowledge exchange and bring global practices and…
Agile workingThe benefits of agile working practices are more relevant than ever with the current economic climate.
Webinar: Internal Audit Arrangements at Town and Community Councils in WalesThis webinar was a great opportunity for councils to come together either as individuals or in groups to seek clarity on the points the…
Innovative approaches to public services in rural communitiesThe seminar is framed around the 7 well-being goals of the WFG Act and is aimed at all public services in Wales. The ideas and approaches…
Making an equal Wales a realityAn all Wales study, the focus of which is yet to be determined, will follow in early spring, reporting in 2021 with a follow up event. This…
Webinar: Future proofing public servicesWe discussed how strategic and operational decision makers must balance the needs of today with the needs of tomorrow. This webinar was…
Working in partnership to combat fraudThis seminar shared investigation techniques, intelligence and the use of data analytics in fraud prevention and detection. It was aimed at…
Supporting people in their communities: Reducing unnecessary hospital admissionsThis seminar showcased positive partnership projects which have supported individuals in maintaining good health and preventing the need to…
Webinar: Preparations in Wales for a ‘no deal’ BrexitThis event was held in partnership with the Welsh Local Government Association and the Welsh NHS Confederation.
Webinar: Let's talk cyber securityThis webinar was aimed at those who have ultimate governance and assurance responsibilities at board level to enable public services to…
Young people influencing decisions about what matters to themIn partnership with Inspection Wales and the Children’s Commissioner for Wales, the Good Practice Exchange hosted an event which…
Future Generations Bill SeminarThis seminar helped the Welsh public sector prepare for the Future Generations Bill.
Can the Social Economy save us?The Good Practice Exchange hosted a webinar with a live audience where our very own Chris Bolton shared the learning from his Winston…
Leading programmes and projectsUnderstand how to lead, not just manage, successful programmes and projects.
Mutual Benefits: Building a Co-operation Between Wales and the Basque CountryThis conference was be delivered in partnership with the Wales Co-operative Centre and Cardiff University Business School. It provided the…
Why using data effectively enables better decision making: WebinarThe Well-being of the Future Generations Act wants us to think and act differently, and this means using different data and thinking about…
We do this by holding free shared learning events, webinars and podcasts.
They enable delegates to share and learn from each other:
- on the day
- remotely through social media
- through continued discussions post-event, and
- by accessing our event outputs and guides.
Our programme of shared learning events focusses on topics that are common across public services. These topics align with many of our studies and contribute towards our organisation’s strategic objectives.
They also underpin the ways of working and goals of the Well-being of Future Generations (Wales) Act 2015 [opens in new window], Social Services and Well-being (Wales) Act 2014 [opens in new window] and the Environment (Wales) Act 2016 [opens in new window].
We recognise that organisations are at different stages of design and delivery of public services. This is an important focus for our events.
We believe in adapting not adopting – there’s no need to reinvent the wheel but equally, one size won’t fit all.